Dear Red's Army reader,
We would like to sincerely apologize for the technical issues that have plagued our site for the past few days. We feel like we've resolved most of them, but there are still some residual errors.
We like to have fun here at Red's Army (as you can tell by the photo), because basketball is fun and real life is way too serious for it to leak into sports coverage. But we take what we do quite seriously, as we feel we have a responsibility to our readers to enrich the experience of being a Celtics fan.
So when a technical issue arises, we want to take care of it immediately. At some point on Tuesday morning, an issue occurred at our registrar, 1and1.com. In short, they were suddenly pointing our domain name to different places, depending on whether you used a "www" or not. Since then, we have spent hours on the phone with their tech support trying to find the problem, to no avail. After consulting outside resources, the problem was definitely with 1and1, yet they were unable to, or refused to, help.
We managed a work-around last night that seems to work for most people. We are terminating our relationship with 1and1 and switching to a new home for our domain name. Until then, you may experience some scattered problems, for which we apologize. Once that is done, we hope these widespread technical issues will be a thing of the past.
We thank you for sticking with the site through this. We hope to continue to provide a place for Celtics fans to be informed, have fun, and interact. Your patience and support is much appreciated.
Go C's!
John & Chuck
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